What We Collect
When you register at PRABHU365, we collect details such as your name, date of birth, email address, phone number and address. When you play, we record transactions, bets, game sessions and the device and connection information needed to run the site securely.
For verification, we may ask for copies of identity documents. These are stored securely and used only for checks required to operate a licensed gaming service.
How We Use Your Information
Your data is used to run your account, process payments, confirm your age and identity, prevent fraud, meet legal obligations and provide customer support. We also use it to spot signs of risky gambling so we can offer help.
With your consent, we may send promotional messages about offers in Nepal. You can switch these off at any time in your account settings or by using the unsubscribe link in any email.
Sharing and Security
We do not sell your personal data. We share it only with trusted service providers such as payment processors, game suppliers and verification services, and with authorities when the law requires it.
Data is protected with encryption, access controls and regular security reviews. No system is perfect, so please use a strong password and keep your login details private.
Cookies
Cookies keep you logged in, remember your preferences and help us understand how the site is used. Essential cookies are needed for the site to work; others can be managed through your browser or our cookie settings.
Your Rights
You can ask to see the personal data we hold about you, correct it, or request deletion where we are not legally required to keep it. Some records, such as transaction history, must be retained for a set period.
To make a request, contact our support team through live chat or the contact form. We will confirm your identity before releasing any information.